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FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Online Shopping
Shipping & Returns
Ingrain Carpet
No. At this time, we are not offering any wholesale goods.
All available sizes and colors are shown in the drop down boxes on the item pages. If a particular variation is sold out, it will not available for selection (grayed out).
If you are looking for a particular item and it is not available via our website, it is most likely not available. You may contact us (javascript:void(0))to inquire about a specific item.
No. We release new product lines very regularly and older items are phased out.
What we have available online is typically all that is available.
If you are looking for a new item to match/coordinate with an item you already own, please contact us.(javascript:void(0)) We may be able to provide suggestions. Please email us with the relevant details. Photos are extremely helpful.
We are not able to create custom sizes or individual items. Larger runs/yardage are possible through our commision weaving location. Contact us (javascript:void(0))to discuss your needs.
No. At this time we offer sales through our website or at our retail location (javascript:void(0))only.
For online ordering, we accept PayPal and credit card payments from Visa, Mastercard, American Express and Discover.
We can accept a check only at our physical retail location.(javascript:void(0))
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